Corporate Director of Human Resources
US Oral Surgery Management
Dallas, Texas
Summary:
The Rottman Group has been retained to find a Corporate Director of Human Resources, reporting to the Vice President of Human Resources for US Oral Surgery Management (www.usosm.com).
US Oral Surgery Management has an outstanding, accomplished executive leadership team. They have exceeded their development goals and continue to expand. They also have a PE partner with significant successful history in the provider sector.
This person will support the VP of Human Resources by leading and managing the human resource department, allowing the VP to focus on the practice integration, corporate strategy, and relationship with the executive leadership and private equity partnership.
Industry:
We are in another high growth phase in the physician practice management or shared services organization industry. With new SSOs emerging regularly, there are key factors to consider in making a choice to be a part of one.
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Is this the first time for either the executive leadership or the private equity backers to work in a physician practice model?
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There are many trying to be in the physician SSO business, both as financial backers and as executive leaders. There are very unique dynamics and absolutely a learning curve for those who don’t have extensive experience in the physician space. You don’t want to suffer through either’s learning curve.
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USOSM’s executive leadership and private equity partners both have extensive success and experience.
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How crowded is this specific space?
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Is this a mature sector? How many other suitors is this physician or group hearing from?
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USOSM is the first in the oral surgery space. As a result, you’re able to benefit from the first-mover advantage vs. being part of a crowded sector.
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There are approximately 7,500 oral surgeons in the United States. It is a very fragmented market with 94% or all US oral surgeons operating independently. The oral and maxillofacial surgery market today is approximately $9 billion with an additional $5 billion in dental implant services.
Organization:
The initial USOSM platform was formed in November 2017 by RiverGlade Capital and the
Thurston Group through the combination of two oral surgery groups in Austin and Dallas.
The Thurston Group (www.thurstongroup.com) and RiverGlade Capital
(www.rivergladecapital.com) both have successful experience working in the practice
management sector across different specialties.
The initial two anchor practices consisted of 18 physicians in 17 locations. The response has
been very positive and USOSM has already grown to 20 groups consisting of 74 physicians,
operating in 56 locations. There are multiple other groups in the development pipeline in a
multi-state area. They anticipate to continue to add approximately 12 groups per year via
acquisition. Along with this would be the addition of another 10-12 physicians per year via recruitment.
Another very important thing to point out about USOSM is that before the integration of practices, a full leadership team and infrastructure had been developed. They are not in a “fake it till you make it” mode or mentality. This is a very well thought out, well put together operation you can be proud to represent with confidence of competence. There will also be great key physician support for this person.
The Role:
The Corporate Director of Human Resources is accountable for operational oversight of the organization’s human resources department. The position organizes, manages, and executes all aspects of the benefits, employment, recruitment, and employee relations functions. The position also provides input into organizational policies and procedures for employee related needs as well as adherence to regulatory requirements.
Leadership
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Oversee an Exempt Human Resource Business Partner
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Oversee two Non-Exempt Human Resource Generalists
Benefits
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Oversee health and welfare benefits, 401k and leave administration including strategy, reporting, qualifying events, and annual enrollments.
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Oversee the Worker Compensation plan including Compliance requirements
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Assist with 5500 audits and retirement plan compliance audits
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Deliver compensation and benefit comparison reports and make recommendations to improve the company’s current offerings
Employee Relations / Engagement
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Coach & counsel managers on handling employee performance related issues. Help resolve issues to maintain positive employee relations while at the same time.
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Practice & guide managers in consideration of employment law & regulations. Ensure employee performance investigations are conducted in a professional manner, compliant with all relevant laws.
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Create new ways to measure employee morale and determine methods for improving overall employee satisfaction
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Develop programs to enhance employee relations and offer employee support to each staff member
Recruiting and Employment
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Develop & oversee recruitment strategy to maximize effective staffing models that tie back to the overall success of the organization.
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Responsible for recruiting for various positions, ensuring pre-employment testing, and establishing training programs with the assistance of our leadership.
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Ensure that the new hire orientation process properly introduces new employees to the corporate culture
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Support effective new hire onboarding experience and new employee orientation.
HRIS
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Oversee and maintain employee HRIS database utilizing PayCom
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Oversee and maintain system, ensure integrity and accuracy of data maintained in the system and make recommendations for change support when necessary
Company Policies & Procedures
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Provide relevant ongoing communication to employees and managers on HR related policies and procedures. Also, provide periodic follow-up and assessment of employee and manager compliance with current employment laws.
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Complete annual Employee Handbook updates
Organizational Development
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Identify & implement training initiatives to provide fundamental HR knowledge to Supervisors & Managers in support of their roles as leaders.
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Oversee performance evaluation process in accordance with business objectives & ensuring consistency of standards.
Compensation
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Monitor trends in employee compensation on a regular basis and update senior management
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Work with leaders to establish hiring rates, promotional increase, and adjustments as needed
Qualifications
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8+ years’ experience in a generalist human resources management position
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Comprehensive understanding of local, state, and federal employment laws
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Exceptional interpersonal communication and relationship-building skills
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Strong understanding of HR software preferred
Required Skills
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Thorough knowledge of human resource-related issues. Basic understanding and ability to interpret and apply Federal/State employment laws.
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General leadership skills. Unyielding integrity. Maintains strict confidentiality.
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Excellent communication skills both written and oral: Ability to communicate effectively with all levels of organization
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Analytical skills including ability to prepare financial and/or statistical analysis reports
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PC literacy including: HRIS systems familiarity, and Microsoft Applications
Position Compensation
Base Pay Range - $120,000 to $135,000
Annual Bonus – 20% of Base
Cell Phone Allowance - $100/month
Location – Las Colinas / Irving Texas
Some Travel to various states may be required
Key Indicators we are looking for
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Fast paced environment
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Must be a generalist and have handled all lanes of HR
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Can take a concept and put it into action without 1000’s of questions and just “get it” (cut to the chase)
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Ability to remember/recall all the “one-offs” that occur
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Take Charge / Doer /Roll up Sleeves personality
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Sense of Humor / Caring, inviting personality
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EXTREMELY good at Follow-up and have a Servant Leadership mentality
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Can put themselves in an operator’s shoes and understand frustrations, needs, shares successes
The Community:
As the ninth-largest city and part of the fourth-largest metropolitan area in the nation,
Dallas covers approximately 343 square miles and has a population of 1,241,162. The
ultra-modern and sophisticated city attracts worldwide travelers, making the area the No. 1
visitor and leisure destination in Texas.
Dallas is filled with some of the best shopping in the southwest, four-and five-diamond/star
hotels and restaurants, the largest urban arts district in the nation, 14 entertainment
districts, over four professional sports teams, Six Flags, Sea World, and much more. Dallas is
a city of success ... where optimism meets opportunity. Its pioneering spirit is alive and well,
and the philanthropic contributions from its many residents continue to enrich the
community and quality of life.
Weather:
In general, Dallas experiences greater extremes in temperature — colder winters and hotter summers. During January, the chilliest
month of the year, Dallas has an average daily high temperature of 57 degrees Fahrenheit and an average nightly low of 37. Dallas tends to be hotter in the summer: on average, the mercury soars to 96 degrees in July and August. In terms of snow, Dallas averages an inch in each January and February
The following links have a wealth of community information:
http://www.forbes.com/places/tx/dallas/
http://swz.salary.com/costoflivingwizard/layouthtmls/coll_metrodetail_150.html
Contact:
If this is something you are open to exploring, contact:
Don Rottman
President
The Rottman Group, Inc.
501-519-2514
