Corporate Director of Human Resources
US Oral Surgery Management
Dallas, Texas
Summary:
The Rottman Group has been retained to find a Corporate Director of Human Resources for US
Oral Surgery Management (www.usosm.com).
Organization:
There are approximately 7,500 oral surgeons in the United States. It is a very fragmented market
with 94% or all US oral surgeons operating independently. The oral and maxillofacial surgery
market today is approximately $9 billion with an additional $5 billion in dental implant
services.
US Oral Surgery Management (USOSM) was the first shared services platform for oral surgeons.
The initial USOSM platform was formed in November 2017 by RiverGlade Capital and the Thurston Group through the combination of two oral surgery groups in Austin and Dallas. The Thurston Group (www.thurstongroup.com) and RiverGlade Capital (www.rivergladecapital.com) both have successful experience working in the practice management sector across different specialties.
The initial two anchor practices consisted of 18 physicians in 17 locations. The response has been very positive and USOSM have now grown to 38 groups consisting of 120+ physicians, operating in 100+ locations in 16 states. There are multiple other groups in the development pipeline in a multi-state area. They anticipate completing a recapitalization this year and continuing this pace of growth.
Beyond a winning platform and model, USOSM has an outstanding leadership team with a very positive culture, spearheaded by Rick Hall, CEO.
Another very important thing to point out about USOSM is that before the integration of practices, a full leadership team and infrastructure had been developed. They have not been in a “fake it till you make it” mode or mentality. This is a very well thought out, well put together operation you can be proud to represent with confidence of competence.
Culture:
With the company’s growth and success, this is naturally a fast-paced environment. From the very top with Rick Hall and consistent through the organization you’ll find a value-people culture. Organizational chart lines are not rigid and this is a very-roll-up-the-sleeves, team-oriented environment. You will also find there is no tolerance for big egos or corporate politics here.
The Role:
Reporting to Annette Igle, Chief Human Resource Officer, the Director of Human Resources is responsible for
operational oversight of the organization’s human resources department. Annette is a well accomplished
human resources leader and has been with the company since its inception. From my own experience in
working with her as well as other feedback, Annette is a great communicator, listener, supportive, and very
easy to work with.
The right person in this role will allow Annette to focus on the practice integration, corporate strategy, and
relationship with the executive leadership and private equity partnership.
This person will organize, manage, and execute all aspects of the benefits, employment, recruitment, and
employee relations functions. The position also provides input into organizational policies and procedures
for employee related needs as well as adherence to regulatory requirements.
Leadership
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Oversee an Exempt Human Resource Business Partner
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Oversee two Non-Exempt Human Resource Generalists
Benefits
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Oversee health and welfare benefits, 401k and leave administration including strategy, reporting, qualifying events, and annual enrollments.
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Oversee the Worker Compensation plan including Compliance requirements
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Assist with 5500 audits and retirement plan compliance audits
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Deliver compensation and benefit comparison reports and make recommendations to improve the company’s current offerings
Employee Relations / Engagement
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Coach & counsel managers on handling employee performance related issues. Help resolve issues to maintain positive employee relations while at the same time.
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Practice & guide managers in consideration of employment law & regulations. Ensure employee performance investigations are conducted in a professional manner, compliant with all relevant laws.
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Create new ways to measure employee morale and determine methods for improving overall employee satisfaction
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Develop programs to enhance employee relations and offer employee support to each staff member
Recruiting and Employment
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Develop & oversee recruitment strategy to maximize effective staffing models that tie back to the overall success of the organization.
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Responsible for recruiting for various positions, ensuring pre-employment testing, and establishing training programs with the assistance of our leadership.
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Ensure that the new hire orientation process properly introduces new employees to the corporate culture
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Support effective new hire onboarding experience and new employee orientation.
HRIS
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Oversee and maintain employee HRIS database utilizing PayCom
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Oversee and maintain system, ensure integrity and accuracy of data maintained in the system and make recommendations for change support when necessary
Company Policies & Procedures
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Provide relevant ongoing communication to employees and managers on HR related policies and procedures. Also, provide periodic follow-up and assessment of employee and manager compliance with current employment laws.
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Complete annual Employee Handbook updates
Organizational Development
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Identify & implement training initiatives to provide fundamental HR knowledge to Supervisors & Managers in support of their roles as leaders.
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Oversee performance evaluation process in accordance with business objectives & ensuring consistency of standards.
Compensation
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Monitor trends in employee compensation on a regular basis and update senior management
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Work with leaders to establish hiring rates, promotional increase, and adjustments as needed
Qualifications
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8+ years’ experience in a generalist human resources management position
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Comprehensive understanding of local, state, and federal employment laws
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Exceptional interpersonal communication and relationship-building skills
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Strong understanding of HR software preferred
Required Skills
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Thorough knowledge of human resource-related issues. Basic understanding and ability to interpret and apply Federal/State employment laws.
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General leadership skills. Unyielding integrity. Maintains strict confidentiality.
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Excellent communication skills both written and oral: Ability to communicate effectively with all levels of organization
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Analytical skills including ability to prepare financial and/or statistical analysis reports
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PC literacy including: HRIS systems familiarity, and Microsoft Applications
Key Indicators we are looking for
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Fast paced environment
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Must be a generalist and have handled all lanes of HR
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Can take a concept and put it into action
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Ability to remember/recall all the “one-offs” that occur
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Take Charge / Doer /Roll up Sleeves personality
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Sense of Humor / Caring, inviting personality
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Extremely good at Follow-up and have a Servant Leadership mentality
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Can put themselves in an operator’s shoes and understand frustrations, needs, shares successes
Compensation:
This person will have a competitive base salary, 20% bonus, along with a full set of benefits. There is also an equity participation potential for this person.
Contact:
If this is something you are open to exploring, contact:
Don Rottman
President
The Rottman Group, Inc.
501-519-2514
